In effect from 1 October 2026 · Version 2026-10-01.3
These terms are an agreement between your business and Crew Cab Ventures. They cover every app we run, such as Changed, Matched and Dose. Our website is crewcabstudios.com. You agree to them when you continue past a line that says so, for example under a sign-in button, or when you use our apps. They are written to be read, so most sections are short.
“We”, “us” and “our” mean Crew Cab Ventures, of Edmonton, Alberta, Canada. Card statements and receipts from us say Crew Cab Ventures.
“You” means the business that opens an account in one of our apps. “Your team” means everyone you let into that account.
Your agreement with us for an app has three parts:
If an addendum and these terms disagree about something the addendum covers, the addendum wins for that app. Otherwise these terms win.
Our apps are for businesses, such as contractors and field service companies. They are not for personal, family or household use.
To open an account you must be old enough to make a contract where you live, and able to agree to these terms for your business. When you agree, you confirm both.
Nothing in these terms takes away a right you have under a consumer protection law that cannot be waived.
Some apps have a free plan or a trial. The app shows what it includes and its limits. When a trial ends, your account moves to the free plan if there is one, or the app asks you to pick a paid plan before you carry on. We will not charge you at the end of a trial unless you chose a paid plan.
We may change or end a free plan. If that takes away something you use, we will tell you at least 30 days before.
You can cancel a paid plan at any time from the app's plan or billing page. You keep the paid plan until the end of the period you paid for. Cancelling a plan does not close your account or delete your data.
We do not refund part of a period, except where the law requires it, where the app did not work because of us, or where we close your account without you breaking these terms (section 16).
It is yours. You keep ownership of everything you and your team put into our apps, and of what the apps bring in from services you connect. We call this “your data”.
Our permission to use it. You let us host, copy, process, send and back up your data, but only to run the app for you, to support you, to keep the app secure, to meet the law, and to fix and improve the app. This permission ends when your data is deleted, except for copies we must keep by law.
Counts and patterns. We may use statistics that do not identify you, your team or your customers, such as how many records an app handles in a month, to run and improve our apps.
We do not sell your data. We share it only with the service providers named in our Privacy Policy, who help us run the apps, and when the law makes us.
Data about other people. Your data may include information about your customers, your team and others. We handle that information for you, as your service provider. You are responsible for having the right to give it to us, and for any notice or consent the law requires from you. Our Privacy Policy says how we handle it.
Some of our apps send messages or show records to your customers for you. When they do:
Your customers never become our customers by receiving a message or opening a page from our apps, and they never agree to these terms.
Do not use our apps to:
We may remove content or limit an account that breaks these rules, and we will tell you why unless the law or safety stops us.
Our apps connect to services run by other companies, such as Jobber, Google, Stripe, and the AI assistants you choose to connect. Each connection runs on your authorization, and you can disconnect it at any time. Each service has its own terms, and your use of it is between you and that company.
We are not responsible for another company's service: whether it is available, what it changes, what it charges, or what it does with data you send it. If a service changes or stops, a feature that depends on it may change or stop too.
Our apps in the Jobber App Marketplace are made by us, not by Jobber, and Jobber is not responsible for them.
Some of our apps use artificial intelligence to draft, read, match or answer. The app says where it does. When you use these features:
Each of us may see the other's non-public information, such as your data, or details of our apps that we share with you. Each of us will use the other's confidential information only for this agreement, protect it with reasonable care, and share it only with people and providers who need it and keep it confidential. This does not cover information that is public, that the other already had, or that the law requires to be shared (with notice where allowed).
We own our apps, their code, designs and names. While your account is open, you may use the apps for your business under these terms. If you send us ideas or feedback, we may use them without owing you anything.
We work to keep our apps running and your data safe, but we do not promise they will always be available or free of errors. We may add, change or retire features. If a change takes away something important you pay for, we will tell you at least 30 days before, and you may cancel. Features marked early or beta may change or go away and may not work as well.
If we decide to close an app, we will tell you at least 90 days before and give you a way to export your data.
After an account closes, you have 60 days to ask us for an export of your data. After that we delete it as our Privacy Policy describes. If we close your account without you breaking these terms, we refund any unused part of a period you paid for.
Our apps are provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties not written in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We are not a law firm, an accountant or a payment processor, and nothing in our apps or from our staff is legal, tax or financial advice. Some places do not allow warranties to be excluded, so some of this section may not apply to you.
To the extent the law allows:
Nothing in these terms limits liability that the law does not allow to be limited, such as for fraud.
You cover us for a claim by someone else that comes from your data, the work you do for your customers, the messages you send through our apps, a dispute with your customer, or you or your team breaking these terms or the law. You pay our reasonable costs of that claim, including legal fees, and any amount we must pay.
We cover you for a claim by someone else that our app, used as these terms allow, infringes their intellectual property rights. We pay your reasonable costs of that claim and any amount you must pay.
Whoever is covered tells the other promptly, lets them run the defence, and helps where reasonable.
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. The courts of Alberta, sitting in Edmonton, decide any dispute about these terms or our apps, and we both accept their jurisdiction.
Before starting a claim, please write to us and give us 30 days to try to sort it out.
We send notices to the email of your account's owner, or show them in the app. You send notices to us at hello@crewcabstudios.com. A notice by email counts as received the next business day after it is sent.
We may update these terms. Each version has a version number and an effective date at the top of the page.
When a change matters, we tell you at least 14 days before it takes effect, by email and in the app, and our apps show each person a notice the next time they open them. Using an app after a change takes effect means you accept it. If you do not agree, you can cancel before the change takes effect, and section 7 applies.
A change needed for a new law, or to keep people safe, may take effect sooner. Small changes that do not affect your rights, such as fixing a typo, may happen without notice. You can ask us for an earlier version at any time.
Crew Cab Ventures, Edmonton, Alberta, Canada.
Email: hello@crewcabstudios.com
These add to the terms above for one app. For that app, they win where they disagree.
Our Privacy Policy is part of these terms.